What should I do if a sensor shows Offline status?
Offline means no recent reading has reached the cloud. Newly installed sensors stay offline until their first transmission.
Checklist
- Open the asset page and check Last reading, battery, and signal strength.
- Check the transmission interval under Edit configuration. The sensor is marked offline when several intervals pass without data.
- Weak cellular signal: move the sensor a short distance if possible, coverage varies within a building.
- Low battery: replace the batteries and wait for the next transmission.
If the sensor stays offline after these steps, contact support from the in-app chat or support@tempivo.com.
How is this guide?